United Kingdom transport companies: ratings & reviews
Which company should you travel with? We compared the 12 companies most present on our routes, with the rating and number of reviews shown on 12Go (checked on 5 November 2026 for a departure on 26 November 2026).
Compare on 12Go →How we compared the companies
The ratings below are the average score out of 5 shown on each company's 12Go page, with the matching number of reviews (checked on 5 November 2026 for a departure on 26 November 2026). Routes, transport types and prices come from the 12Go offers checked on UKbyBus's routes.
A rating only means something with its number of reviews: 4.4 on hundreds of reviews is more reliable than 5.0 on two.
Companies at a glance
Sorted by number of reviews on 12Go.
| Company | 12Go rating | Reviews | Type | Our routes served | From |
|---|---|---|---|---|---|
| FlixBus | 3.8/5 | 1,294 | Bus | 124 | €3 |
| National Express | 4.3/5 | 244 | Bus | 151 | €5 |
| AirCoach | 4.5/5 | 37 | Bus | 1 | €14 |
| Terravision | 4.1/5 | 15 | Bus | 2 | €19 |
| Megabus | 4/5 | 13 | Bus | 15 | €5 |
| Eurostar | 4.5/5 | 11 | Train | 3 | €72 |
| Flibco | 4.8/5 | 9 | Bus | 3 | €11 |
| EasyJet | 4.8/5 | 5 | Flight | 7 | €23 |
| London North Eastern Railway | 4/5 | 4 | Train | 2 | €50 |
| Avanti West Coast | 4/5 | 3 | Train | 8 | €34 |
| Dublin Express Belfast | 5/5 | 3 | Bus | 1 | €12 |
| KLM | 5/5 | 1 | Flight | 1 | €297 |
Company by company
Rated 3.8/5 on 1,294 reviews on 12Go. On sale on 124 of our routes (bus), for example Edinburgh → Glasgow: 77 offers from €4, typical duration 1 h 21.
Rated 4.3/5 on 244 reviews on 12Go. On sale on 151 of our routes (bus), for example Luton (London Luton Airport) → London: 223 offers from €8, typical duration 1 h 22.
Rated 4.5/5 on 37 reviews on 12Go. On sale on 1 of our routes (bus), for example Belfast → Dublin (Ireland): 16 offers from €14, typical duration 2 h 25.
Rated 4.1/5 on 15 reviews on 12Go. On sale on 2 of our routes (bus), for example Luton (London Luton Airport) → London: 4 offers from €19, typical duration 1 h 25.
Rated 4/5 on 13 reviews on 12Go. On sale on 15 of our routes (bus), for example Dundee → Glasgow: 35 offers from €9, typical duration 2 h 10.
Rated 4.5/5 on 11 reviews on 12Go. On sale on 3 of our routes (train), for example London → Amsterdam (Netherlands): 30 offers from €81, typical duration 6 h 49.
Rated 4.8/5 on 9 reviews on 12Go. On sale on 3 of our routes (bus), for example Luton (London Luton Airport) → London: 38 offers from €15, typical duration 1 h 30.
Rated 4.8/5 on 5 reviews on 12Go. On sale on 7 of our routes (flight), for example Edinburgh → London: 27 offers from €30, typical duration 1 h 25.
How to choose your company in 5 checks
- Rating and number of reviews together. A high score on very few reviews says little.
- The class or vehicle. It is shown on each offer: on the same route, comfort can differ a lot.
- The departure point. Companies do not always leave from the same station: check the name on your ticket.
- The arrival time. Useful to plan your connection or your check-in.
- Change and cancellation conditions. They are shown before payment and differ between companies.
Transport companies in the United Kingdom: your questions
Which company has the most reviews on 12Go in the United Kingdom?
Which company had the most offers on our routes?
Where do these ratings come from?
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